You can connect using the "Contact Us" link at the bottom of the page previously shared. We'd also recommend reaching out to Arturia support as well to help isolate the exact error you're seeing. If using this product with Logic Pro or Final Cut, we also recommend checking out the information in the article here: About third-party Audio Unit and external device compatibility in Logic Pro and Final Cut Pro on Mac computers with Apple silicon You can view these details and more here: Compatibility with macOS Big Sur and M1 Silicon Processors We are actively working on the M1 certification, we recommend you to refer to this page regularly, which will be updated as soon as possible." "In plugin mode, compatibility will depend on your DAW"."Arturia products are not fully tested on computers with Apple Silicon processors. We were able to find information on the Arturia website that: We're happy to get you in the right direction to assist. Because it is a combination of different synths Wavetable, Analog, Granular, Sampler, you are able to work in more mode with Pigments. Where Pigments Shines Arturia pigments shines in overall flexibility.
It sounds like you're having an issue with a third-party app on your new Mac. It shows you the basics and comes with 10 free Ableton and keyboard friendly patches.
Thanks for reaching out to Apple Support Communities.
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